The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy & Clean
“My room was a true sanctuary—immaculately clean and cozy, complete with all the essential amenities for a comfortable stay.” view full review
Delicious Breakfast
“The breakfast buffet was good, offering a wide array of options. The omelette I had each morning was really good!” view full review
Well-Stocked Toiletries
“The bathroom was impressively well-stocked with high-quality toiletries, ensuring I had everything I needed for a refreshing experience.” view full review
Comfy Beds
“The beds in the hotel were incredibly comfortable, allowing me to enjoy some of the best sleep I've had in a hotel.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great location
Dining disappointment
Limited breakfast options
7.6/10
Very good
Rooms
7.9
Location
7.9
Service
8.3
Dining
7.5
Guest reviews
7.6/10
based on 10 reviews
3.5/5
based on 422 reviews
8.7
8.7/10 based on 818 reviews
#220 of 398 hotels in Vienna based on Tripadvisor
Oliver
United Kingdom,
May
2024
8.2/10
The hotel had clean and comfy rooms, with friendly and accommodating staff. The location was nice, close to the river and a metro station, though a bit isolated in terms of dining options. The dining experience was delicious, and the facilities were great.
Rooms
7.0
The room was much smaller than expected based on the website description but large enough for our family of 5.
Service
9.0
The staff was excellent, polite, and accommodating, making our stay enjoyable.
Location
8.0
The hotel is quite nice, close to the river and a metro station, offering convenience for exploring the area.
Dining
9.0
The dining options were great with loads of variety, offering exceptional value for money.
Facilities
8.0
The hotel's amenities were well-maintained and added to our overall positive experience.
Alfred
United Kingdom,
May
2024
6.4/10
Staff was always friendly and helpful, offering me advice and tips for my stay. The rooms, although a bit older in decor, had everything I needed. Good location with convenient access to the metro and surrounded by nice amenities. Limited dining options could be improved for the price paid.
Rooms
7.0
The rooms were fine, had what I needed - a TV, a bed, and a shower.
Service
5.0
Service was overall okay but not very friendly, except for a few staff members. Language barriers were noticeable.
Location
8.0
In a quiet neighborhood, close to the metro and other attractions.
Dining
6.0
Dining could be improved with a richer menu for the price paid.
Facilities
6.0
The facilities met basic needs but could have been better.
Jo
United Kingdom,
February
2024
8.0/10
I loved my stay at this hotel! The room was spacious and clean, the service was top-notch, and the location was perfect. The dining experience left something to be desired, but overall, it was a great value for the money.
Rooms
8.0
The room I used was clean and comfortable.
Service
9.0
The reception and restaurant service provided were excellent, with friendly and helpful staff. I even got umbrella and taxi service to the airport with a fixed rate on New Year's Day!
Location
9.0
The hotel is in a quite nice location near the river and a metro station, making it convenient for exploring the city.
Dining
6.0
The dining options were not as rich as expected for a 4-star hotel, but the local Nagasaki rice was a nice touch.
Facilities
8.0
The facilities were convenient and well-maintained.
Friendly staff
Dining disappointment
Paul
United Kingdom,
February
2024
7.8/10
I found the hotel to be a mixed experience. The rooms were spacious, but we had to wait until 2 pm for our scheduled bathroom access. The TV in the room was a nice touch, and the temperature was kept cool and chilly. The service was very friendly and supportive, and I appreciated the clean bathrooms and beds. However, there were minor issues like the hard-to-close bathroom door and the inconvenient placement of an electric plug near one side of the bed. The location was not very central, though it was only 5 minutes from the U-bahn station. The dining experience was okay, with bio-products available, but the parking was comfortable yet too expensive. Overall, it was a decent stay but with some room for improvement.
Rooms
8.0
The rooms were spacious and the bathroom was eventually provided, though a bit delayed.
Service
9.0
The service was very friendly and helpful.
Location
7.0
The location was not very central but conveniently close to the U-bahn station.
Dining
7.0
The dining experience was okay, with a selection of bio-products.
Facilities
8.0
The facilities provided were satisfactory.
Lee
United Kingdom,
December
2023
8.6/10
The hotel had spacious and comfortable rooms with a good breakfast. The service was friendly and efficient. The location was convenient, close to public transportation. The dining experience was pleasant, offering delicious options. The facilities were well-maintained.
Rooms
8.0
The rooms were roomy and very comfortable, with no real issues. The breakfast was also good.
Service
9.0
The service was super nice and friendly.
Location
8.0
The location was very good, near the tube and with convenient access to public transportation.
Dining
9.0
The dining experience was really delicious with various options.
Facilities
9.0
The facilities were well-maintained and offered a comfortable atmosphere.
convenient location
poor location
Max
United Kingdom,
December
2023
8.4/10
I was pleasantly surprised with a free upgrade to a suite, which was very spacious and comfortable with excellent facilities, including a fridge. The staff provided immediate solutions to any queries, although they were not overly welcoming, which I attributed to cultural differences. The location, while not close to city attractions, was just a few minutes walk from the nearest metro station, making it convenient for exploring the city. The dining experience was perfect and varied, with a very kind and helpful staff, although a wider selection could enhance the overall experience. The hotel's facilities were top-notch, offering everything one could need during their stay.
Rooms
9.0
The suite provided ample space for all of us and was very comfortable.
Service
7.0
The staff handles any queries and were polite, although not overly welcoming.
Location
8.0
The hotel is conveniently located just a few minutes walk from the nearest metro station.
Dining
9.0
The dining experience was perfect and various, with very kind and helpful staff.
Facilities
9.0
The hotel's facilities were excellent and provided everything I needed.
Stuart
United Kingdom,
October
2023
7.4/10
The hotel offers a mix of positives and negatives. The rooms are spacious and comfortable, but I struggled with the room temperature at night. The decor is a bit outdated, yet it had all the essentials like a TV, a cozy bed, and a shower. The ability to adjust the room heating was a plus, though.
Rooms
7.0
The rooms were big and comfortable, although the temperature made it hard for me to sleep at night. The decor was a bit old-fashioned but had all the necessary amenities.
Service
9.0
The service was top-notch overall. The staff was excellent, very polite, and accommodating. While most were friendly and professional, a few members lacked friendliness, except for the barman and the general manager who bid us farewell on the last day. Issues were promptly addressed within a minute, showcasing efficiency.
Location
8.0
The location was quiet, perfect for rejuvenating after a busy day exploring Vienna. It was conveniently close to the city center, just three stops away on the metro. However, I had concerns about the financial process, waiting anxiously for the money to be unblocked within the default period. Situated in a residential neighborhood, it provided a peaceful environment for work and was near a supermarket and the Prater park.
Dining
7.0
The dining experience was satisfactory, with a decent variety of products. While it was generally okay, I felt that the offerings could be more diverse and substantial. It would have been nice if access to the sauna was complimentary for visitors.
Facilities
6.0
The facilities were adequate, catering to basic needs. However, improvements could be made for a more enriched experience, particularly in terms of dining variety and sauna accessibility.
quiet location
outdated decor
Frederic
United Kingdom,
September
2023
8.2/10
My stay was fantastic! The hotel had super big rooms, perfectly clean, and a good breakfast selection. The staff was very friendly and supportive, and the location was convenient to the metro and near the Danube. The dining experience could be better, but overall, it was a great value for money.
Rooms
9.0
I wouldn't mind the room facing the street; it was super big and perfectly clean.
Service
9.0
The staff appeared very friendly and supportive, which is the main key. They were nice, helpful, and also manned the bar at times.
Location
8.0
The hotel is not very central but only 5 minutes from the U-bahn station, making it fine to get to the river. The area is really nice, with a supermarket next door.
Dining
7.0
The dining was OK, a little disappointing, but the breakfast was filling with a healthy-wide selection of bread and warm rolls.
Facilities
8.0
The facilities were great, offering a snack bag when checking out early.
Jake
United Kingdom,
August
2023
8.4/10
My stay at the hotel was quite delightful. The rooms were comfortable and clean, which is always a priority for me. The service from the staff was professional and accommodating, making my experience hassle-free. The location was convenient but not very close to main attractions. The dining experience was outstanding, and the facilities provided were top-notch.
Rooms
9.0
The room I stayed in was spacious and clean, and the beds were comfortable.
Service
9.0
The staff was very helpful and professional, ensuring a smooth and pleasant stay.
Location
7.0
While not near major landmarks, the hotel's location was still convenient for my needs.
Dining
8.0
The dining experience was enjoyable with outstanding and delicious options.
Facilities
9.0
The hotel offered great facilities that enhanced my overall stay.
Outstanding dining
Not close to attractions
James
United Kingdom,
June
2023
7.4/10
The hotel is located in a calm neighborhood just a few minutes' walk from the underground station and close to the Danube waterfront. The rooms, although airy, lacked proper air-conditioning and utensils. The bathroom was kept clean, but the outdated bathtub was noticeable.
Rooms
7.0
The rooms were airy but lacked sufficient air-conditioning and utensils. The cleanliness was satisfactory, but the bathtub could use an update.
Service
8.0
The staff, while not overly welcoming, was friendly and helpful, offering valuable tips on exploring Vienna City Center. They handled multiple tasks efficiently, including manning the bar.
Location
8.0
The hotel is situated in a residential area near the river and a metro station, making it convenient for travelers. Although not centrally located, it offers a peaceful retreat close to public transportation options.
Dining
7.0
The dining options were varied, with attentive and kind staff. However, the breakfast could have been slightly more extensive for guests looking for a richer selection.
Facilities
7.0
The hotel provides basic facilities that meet travelers' needs adequately. However, an upgrade in amenities could enhance the overall guest experience.
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